Which is an example of a 'Process' measure in pharmacy?

Which is an example of a 'Process' measure in pharmacy?

• A. Staff wash their hands before compounding.
• B. The private patient counseling area is available.
• C. Required drug information references are available.
• D. Sterile compounding meet USP 797 standards.

Answer: (A)

In quality measurement, process measures focus on the actual actions taken during care delivery. Washing hands before compounding is a concrete step in the workflow that can be observed and recorded, showing whether the care process is performed correctly and consistently. That makes it a true process measure. The other options describe aspects of the environment or resources (having a private counseling area, having drug information references) or compliance with a standard (meeting USP 797) rather than a specific action in the care process.

In quality measurement, process measures focus on the actual actions taken during care delivery. Washing hands before compounding is a concrete step in the workflow that can be observed and recorded, showing whether the care process is performed correctly and consistently. That makes it a true process measure.

The other options describe aspects of the environment or resources (having a private counseling area, having drug information references) or compliance with a standard (meeting USP 797) rather than a specific action in the care process.